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What is Support Coordination?

Support coordination is support funding that can be included in your NDIS Plan to help you get the most from your budgets and supports.

GIFSA's experienced Support Coordinator will support you to understand and implement the funded supports in your plan and link you to community, mainstream and other government services. Our Support Coordinator will focus on supporting you to build skills and coordinate your supports and connect you to providers.

Support coordination comes under the Capacity Building budget in your NDIS Plan and it can be included in your first NDIS Plan or subsequent plans.  If support coordination is considered “reasonable and necessary” for you, your plan will include different levels of support coordination.

Support coordination: coordination of supports: Assists you to build skills to understand and implement your NDIS Plan. This includes getting the combination of supports right so you can manage relationships, get the services you need and live more independently.

Specialist support coordination: Helps people with more complex needs to manage challenges and gain access to allied health professionals such as occupational therapists, psychologists or other similar services.

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GIFSA Support Coordination Services

GIFSA can assist you in your Support Coordination requirements with assistances to participants to implement their plan by strengthening their ability to connect with the broader systems of supports, to understand the purpose of the funded supports and to provide assistance to connect with providers. Our Support Coordinator will assist participants to achieve effective utilisation of their NDIS plan and answer questions as they arise.

Our GIFSA Support Coordinator is committed to assisting to increase participant’s capacity to maintain (or in some cases change) support relationships, resolve service delivery issues, and participate independently in NDIA processes.

GIFSA's primary for of Support Coordination is through the Coordination of Supports, with information on this outlined below. 

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Coordination of Supports

This support level strengthens a participant’s ability to design and then build their supports with an emphasis on linking the broader systems of support across a complex service delivery environment. Coordination of Supports focuses on supporting participants to direct their lives, not just their services, and is focussed on assisting participants to build and maintain a resilient network of formal and informal supports

This involves working together with the participant to understand the funding, identify what they expect from services, and how they want this designed.

Coordination of Supports assistance includes, but is not limited to:

  • Understanding the Plan;

  • Connecting with Supports and Services;

  • Designing Support Approaches;

  • Establishing Supports;

  • Coaching, Refining, Reflecting;

  • Targeted Support Coordination;

  • Crisis Supports: Planning, Prevention, Mitigation and Action;

  • Building Capacity and Resilience; and

  • Reporting to the NDIA

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