Michelle began with GIFSA in 2015 and has had her incredible work recognized through the many positions and opportunities she has been offered within GIFSA. Michelle started with GIFSA as the Rostering Clerk, where she developed her love of connecting with families to better understand their needs through their own personal stories and journeys. Michelle has brought this passion into her role as Operations Manager where she remains true to her belief of placing the needs of her participants before all else, successfully achieving this daily.

Michelle holds a deep insight into the disability sector and the many challenges facing the families and individuals within it. This insight has allowed Michelle to develop a number of key services and opportunities within the community and advocate for improvements within disability processes, both at strategic and operational levels.

Michelle key areas of management and responsibility include rostering, client management, operations, and plan management.