Families & Individuals

 

Membership to the Association is open to all people simply by completing our membership form and paying the annual membership fee.

All members receive regular information and updates including newsletters, GIFSA programs, sector information and local events.

For further information, please contact us.

 

Families and individuals have the right to:

• Maintain personal independence, choice and responsibility for all their actions;

• Request to change their support worker;

• Be provided with quality care and to have their confidentiality maintained;

• Ask for the type of care they require;

• Have an explanation of all fees charged and payable;

• Obtain information on any other relevant resources;

• Access to an external, independent grievance mechanism;

• A smoke free environment;

• A reasonable response time to requests for care;

• Provide feedback to the coordinator at any time.

 

Families and individuals have the responsibility to:

• Liaise with staff regarding changes in their needs;

• Respect the rights of the support worker;

• Provide feedback about care provided;

• Provide support workers with appropriate care information at the start of care;

• Collect care information from support workers at the end of care.